退款與取消政策
1. 訂閱方案與自動續訂機制 / Subscription and Auto-Renewal
付費方案採取定期自動續訂制。您可在當期到期日前隨時取消下一期續訂，取消後當期權益持續至該計費週期結束為止。
Paid plans are set to auto-renew. You may cancel the next renewal at any time before the current period ends. After cancellation, your benefits will remain active until the end of the current billing cycle.
2. 退款原則 / Refund Policy
本平台提供數位訂閱服務。購買後 14 日內，若您尚未大量使用會員權益，可申請全額退款。超過 14 日後，原則上不予退款，但若因系統重大技術障礙導致完全無法提供服務、或經查證屬重複扣款等特殊情形，我們仍會個案審核處理。
This platform provides digital subscription services. You may request a full refund within 14 days of purchase if you have not substantially used the membership benefits. After 14 days, refunds are generally not provided. However, we will still review special cases such as major technical failures that completely prevent service use, or confirmed duplicate charges.
3. 退款申請方式 / How to Request a Refund
請將訂單資訊與申請原因發送至客服信箱 support@aetheraigo.com，我們將盡快回覆並處理。
Please send your order details and reason to our support email at support@aetheraigo.com. We will respond and process your request as soon as possible.